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How to Align Martech to Measurement 

Many marketers view marketing operations through the operational responsibilities that give the discipline its name. However, marketing ops has many roles within the business. The day-to-day tasks of budgeting, campaign execution and lead flow management are crucial, but they frequently take precedence over the broader role that MOPs can play in the modern enterprise. By … Continued

Why marketing should automate the customer journey 

What happens when a prospect becomes a customer?  The reality for many marketing, and to some degree sales, departments is that there is a common tendency for the focus to diminish once a prospect has converted into a customer, which means the goal is achieved and there is no need to devote further consideration to … Continued

The Narrative behind Measuring Marketing Performance  

In an uncertain economic environment, the question of business value is paramount. Marketing is a revenue generating activity. The most successful CMOs are measured on pipeline delivered as well as leads generated. However, not everything marketing does has an easy to measure revenue contribution. Brand awareness is an obvious example of this, but it applies … Continued