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How to Align Martech to Measurement 

Many marketers view marketing operations through the operational responsibilities that give the discipline its name. However, marketing ops has many roles within the business. The day-to-day tasks of budgeting, campaign execution and lead flow management are crucial, but they frequently take precedence over the broader role that MOPs can play in the modern enterprise. By … Continued

Myopia of Marketing Operations 

I have been working with Marketing Operations teams for a while now and I see one pattern occurring time and time again. It is Marketing Operations being so focused serving the rest of their organisation that they lose sight of the most important thing: ‘creating the best possible experience for anyone that interacts with your … Continued

2021 Marketing Operations Trends

2020 was a disruptive year for everyone. A global pandemic changed everything. The health measures needed to fight the coronavirus shut down large sections of the real economy, leading to a shift to digital. Marketers followed suit, curtailing the global events calendar and boosting digital marketing programs in their place. Webinars became so common that … Continued

CRMT becomes CRMT Digital!

We’re proud to say that 2020 marks our 20th year in business. Over the years, our services have evolved to match the rapid pace of change in marketing techniques, channels and technology – from starting out as a CRM practice in 2000 to the present day as a digital marketing agency and consultancy. The brand … Continued