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Maximising marketing automation ROI: How to get the most from your marketing tech

Measuring marketing ROI has never been more important. With squeezed budgets and streamlined teams, understanding how efficient and effective your marketing efforts is becoming an increasingly critical business KPI. While marketing automation tools are a key contributor to overall marketing efficiency, they also need to be scrutinised to ensure they’re delivering the capabilities you need. … Continued

Myopia of Marketing Operations 

I have been working with Marketing Operations teams for a while now and I see one pattern occurring time and time again. It is Marketing Operations being so focused serving the rest of their organisation that they lose sight of the most important thing: ‘creating the best possible experience for anyone that interacts with your … Continued